I’m in the middle of calling Hewlett-Packard’s technical support (aka Indian Call Centre) as my fiance’s laptop is on the fritz, so her name is Robyn and they keep calling her a him even though I tell them she is most definately a she.
Indian Guy: Who are you calling for?
Me: My fiance
Indian Guy: Well tell him to package up the laptop in industry standard 3 inch bubble wrap
Me: Errrr, it’s a she
Indian Guy: Oh, I’m sorry, tell him to package up the laptop in industry standard 3 inch bubble wrap
Me: Again, it’s not a he, it’s a she…
Indian Guy: Oh, I’m sorry… tell him to [yadda yadda yadda]
Some people just wont listen when reading a script…
EDIT: Now, I may have made a joke of the HP Technical Support, but I’ll give them props for being speedy… The laptop was sent via FedEx at 5pm on Wednesday and returned to us in full working order by Friday lunchtime. Kudos to HP for that quick turnaround.
Comments
5 responses to “HP’s Technical Support Thinks I’m Gay”
Just the HP Technical Support Guy?!
(kidding.)
ohhhhhhhhh, it’s about to get hectic up in this piece
better call yo mama, she’ll like this drama
Ha ha ha ……… You now deal with the problems I deal with everyday!!
You got through to the GBC (Global Business Centre) and they even cause us lots of problems.
Does she have a Care Pack or is it just the standard boxed warranty?
She has a Care Package, that are coming to pick the laptop up today
Erm……. There is no Care Package….. Just Care Pack (http://h20219.www2.hp.com/services/cache/10950-0-0-225-121.html)
If you give me some info…….. (Via my e-mail) I can look into it for you.
I.E…. 120 log number
Hardware Unit Serial Number
Hardware Unit Product Code (should be 6 numbers then a – follwed by 3 numbers)
HP Care Pack Serial Number
HP Care Pack Product Code